Archived Community Blog Posts
Meet Ben and Lisa Sussman of SERVPRO
1/13/2020 (Permalink)
A photo of 2 of SERVPRO's owners, Ben and Lisa Sussman. Call us anytime for all of your water damage needs.
This is a photo of Ben and Lisa Sussman, of SERVPRO of San Diego City SW.
Periodically we'll be doing posts about the faces of SERVPRO, and first up is Ben and Lisa!
Fun Fact - Ben and Lisa are 2/3 of the owners of our company. In 2015, Ben started the franchise with his best friend, Jordan, and Lisa joined the family business in 2017.
Our SERVPRO franchise was originally opened out of a small 2 bedroom, 1 bath, 1 car garage in South Park, San Diego. At the time, it was Ben and Jordan doing all of the field work, and we had an office manager, Tawny (still with us today!), handling the paperwork.
Lisa came on board to assist with business development and grow our HOA water damage side of the business, as well as our insurance relationships.
When you need water remediation services in San Diego, we promise you'll be in good hands with us!
Call SERVPRO of San Diego City SW 24/7 at 619-269-5004.
San Diego County Apartment Association Tradeshow Booth Winner
5/2/2018 (Permalink)
Here's Peter Pan, ok, fine, it's Tanya from our team, at the SDCAA Education Expo in 2018!
SERVPRO of San Diego City SW was thrilled to be a booth exhibitor at the 2018 San Diego County Apartment Association Education Expo! We had such a magical day meeting new friends and chatting with old friends as well.
Held on April 17 at the San Diego Convention Center, the theme was DISNEY, which made for a very magical and exciting day. Our team dressed as Tinkerbell and Peter Pan, and decorated our booth titled "Like it never even happened." land with a pirate ship filled with goodies for those who played our game and walked the plank! We also had a caricature artist onsite who provided attendees with awesome digital and printed drawings of themselves! See photo inset.
We were honored to take home the award for "Most Magical Booth" Exhibitors Choice!
If you find yourself in need of water damage, mold remediation, fire and smoke cleaning, or hoarding packouts and cleanouts, please call SERVPRO of San Diego City SW 24/7 at 619-269-5004.
Meet the SERVPRO of San Diego City SW Team: Lisa
6/9/2017 (Permalink)
hi Lisa!
Drafts (36) - lisa.SERVPROsdcsw@gmail.com - Gmail
Meet the SERVPRO of San Diego City SW Team
When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company! Meet Lisa! Tell us where you are from.I grew up in Alta Loma, California. It's about an-hour-and-a-half east of Los Angeles. Though San Diego feels like home to me! I've lived in San Diego for over 5 years now and it's where some of my happiest memories have been made - getting engaged, getting married, and having my adorable and incredible 8-month old son. How did you get started in the mitigation/remediation industry in San Diego?Through my husband, Ben - when he bought the company! Ben and his business partner, Jordan, saw an incredible opportunity and took it. Originally I didn't have anything to do with the business as I worked in marketing in the private sector. After our son was born and as the company has grown so much, it just made sense for me to get involved and join the team. I haven't looked back since. What's your favorite part of your job?A few things. First and foremost, being in the emergency services industry in San Diego can be difficult. Our customers are often dealing with surprise, emergency situations where their home is destroyed. I'm really proud to be a part of a team that is truly compassionate, good people who want what is best for the people we serve. I'm so proud to honestly say we put our customers above the bottom dollar. We care about doing good work, having good communication, and follow through. I also love that we're a company who puts family first. Both owners, Ben and Jordan, know what REALLY matters in life, and we offer a very family-friendly office.What do you like to do in your spare time?Spending time with my husband and our infant son, working out, cooking, and traveling as much as we can!Meet the SERVPRO of San Diego City SW Team
When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company!
Meet Lisa!
Tell us where you are from.
I grew up in Alta Loma, California. It's about an-hour-and-a-half east of Los Angeles. Though San Diego feels like home to me! I've lived in San Diego for over 5 years now and it's where some of my happiest memories have been made - getting engaged, getting married, and having my adorable and incredible 9-month-old son.
How did you get started in the mitigation/remediation industry in San Diego?
Through my husband, Ben - when he bought the company! Ben and his business partner, Jordan, saw an incredible opportunity and took it. Originally I didn't have anything to do with the business as I worked in marketing in the private sector. After our son was born and as the company has grown, it just made sense for me to get involved and join the team. I haven't looked back since.
What's your favorite part of your job?
A few things. First and foremost, being in the emergency services industry in San Diego can be difficult. Our customers are often dealing with surprise, emergency situations where their home is destroyed. I'm really proud to be a part of a team that is truly compassionate, good people who want what is best for the people we serve. I'm so proud to honestly say we put our customers above the bottom dollar. We care about doing good work, having good communication, and follow through. I also love that we're a company who puts family first. Both owners, Ben and Jordan, know what REALLY matters in life, and we offer a very family-friendly office.
What do you like to do in your spare time?
Spending time with my husband and our son, working out, cooking, and traveling as much as we can!
Meet the SERVPRO of San Diego City SW Team: Amy
6/6/2017 (Permalink)
Meet Amy.
Meet the SERVPRO of San Diego City SW Team
When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company! Meet Amy! Tell us where you are from.San Diego, California How did you get started in the mitigation/remediation industry in San Diego?I previously worked in Human Resources with our amazing Office Manager, Tawny. What's your favorite part of your job?My favorite part of my job is the connection that you make with the clients, while helping them deal with whatever unforeseen circumstance that they are going through. They are always so grateful and kind.
What do you like to do in your spare time?I love spending time with my family. We enjoy cooking meals together, swimming, bonfires, and camping. While we are all huge foodies, my two daughters love to go shopping!
Meet the SERVPRO of San Diego City SW Team: Tawny
6/1/2017 (Permalink)
Hi, Tawny!
Meet the SERVPRO of San Diego City SW Team
When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help restore it back to normal? Here is the second in our series of getting to know the people behind our 5-star company! Meet Tawny. Tell us where you are from. Sunny San Diego! Born and raised. How did you get started in the mitigation/remediation industry in San Diego? Ben, one of our amazing owners! We used to work together for a major retail company here in San Diego. When he was looking for an Office Manager to join SERVPRO of San Diego City SW he reached out to me. It was scary to leave for what was a new company at the time, but truly it was the best thing I ever did! I'm so glad I took the chance. What's your favorite part of your job? I have more the 1 favorite part of my job. First is the great team of people I work with, it makes coming to work enjoyable. The other favorite part of my job is, you never know what to expect, everyday is different. It makes it exciting, in this industry there is never a dull moment! What do you like to do in your spare time? In my spare time, I like hanging out with my family, going to the beach, going to the desert, and shopping!
SERVPRO of San Diego City SW Partners With Local Community
5/2/2017 (Permalink)
PWI Painting Social
SERVPRO of San Diego City SW Partners With Local Community
One of our very favorite things to do (aside from helping our fantastic customers) is partner with San Diego professional networking groups!
Last month we co-sponsored a painting social for PWI San Diego. For those who don't know, PWI San Diego is a group that provides people in the insurance industry (and those who support the insurance industry) opportunities for networking, business development, idea exchange, career enhancement, education and giving back to the community and the industry.
A group of sponsors and PWI San Diego members gathered at a lovely event space in San Diego to mingle, paint, have cocktails and appetizers, and make connections.
We sent two of our awesome office staff, Tawny and Amy, to represent SERVPRO of San Diego City SW. They had a great time meeting new people and sharing with them why SERVPRO of San Diego City SW is the best fire, water and mold remediation company in San Diego!
Call us for all of your mitigation needs. We're available 24/7 at
619-269-5004.
Meet the SERVPRO of San Diego City SW team
4/24/2017 (Permalink)
Meet Ben.
Meet the SERVPRO of San Diego City SW team
When you have a water, fire or mold loss in the San Diego and surrounding area, who doesn't want to know the people entering their home to help remediate it and restore it to normal? We're kicking off a series where you'll get to know the faces behind our 5-star company.
First up, meet Ben!
Tell us where you are from.
I am originally from Orange County, California but moved to San Diego five years ago. I've lived all over southern California, though!
How did you get started in the mitigation industry in San Diego?
I had worked in construction throughout college and later worked for a major corporation running their construction operations, when I decided I wanted to specialize in the restoration industry, especially water, fire, mold and even biohazard cleanups. I work really well under pressure and I love to help people, especially when homeowners, tenants, or property managers find themselves in difficult situations.
What's your favorite part of your job?
Without a doubt it's the great people I am surrounded by. Whether it's my incredible colleagues or meeting amazing and interesting customers from so many walks of life - there really is never a dull moment in emergency services in San Diego!
What do you like to do in your spare time?
Well, much to my wife's chagrin, I don't get much spare time.. I'm lucky I love what I do! But the free time I do get, I love to go to the beach, travel, mountain bike, snowboard, and most of all spend time with my wife and infant son.
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