What our Customers say...

Water Damage Testimonials

You guys are the best!!! My go-to restoration company in San Diego. Thank you for all of your hard work with my clients. I always know they are in good hands with you. Thanks SERVPRO of San Diego City SW!

We had an amazing experience with SERVPRO! After our neighbor one floor above left their hot water running for two hours, we had a massive amount of damage. 

SERVPRO came over immediately at 8 pm, assessed the damage and started dry out and demo that night. 

SERVPRO of San Diego City SW began the rebuild immediately; they stayed on budget, on task and completed the work on time. Lisa and Ben provided professional service that inspired trust and confidence in their work. They never cut corners, and replaced all the fixtures with the same quality or better.

Throughout this water trauma, I even feel like I developed a professional friendship with them, their service was so caring and personal. I would highly recommend them for any type of repair.  They are our go to people from now on!!

Thank you for always taking good care of my clients.  It's so nice to know someone is truly looking out for their best interest.  

Thank you to the entire SERVPRO of San Diego City SW team for holding my hand through the devastating water damage that destroyed my townhome. You were all so polite and professional, and I am so happy I was referred to your team. 

Thank goodness I was referred to SERVPRO of San Diego City SW from my realtor. What several other restoration companies failed to properly diagnose, your team found immediately. What a genuinely good group of people. I was very impressed with the entire team, and more than anything, thrilled with the service I received.

I was blown away by how careful and respectful the crew was when working. The set up, prep, etc, etc was clean. I tend to ask lots of questions and hover over work. They were all kind to me when I did so. 

One of the guys found a diamond earring in bathroom and handed it to me. Seriously conscientious people working here.

Our final total was actually lower than the bid as they didn't need to do as much as they thought. They could have padded another fee or whatever to make the bid and final match but no. They're just really good honest people. 

Your team did a great job when our home suffered water damage from a plumbing leak. We're very appreciative of their work. We are so happy that our agent referred you guys. So pleasant and helpful. Thank you.

The SERVPRO of San Diego City SW team was hardworking and most of all communicated with me times of arrivals as well as progress of the job.

Earlier this year I had severe water intrusion in my rental condo in Rancho Bernardo. The Home Owners Association was unresponsive and my property manager was on an extended vacation.

Jordan of SERVPRO of San Diego City SW went above and beyond. He stepped in and even communicated directly with my tenants and me and assured us it would be taken care of which it was. He provided me with options and put the tenants at ease during this unsettling process. He was fantastic; his customer service second to none. When my property manager returned, I shared with her how amazingly helpful and reassuring SERVPRO of San Diego City SW was during her absence, and that I would highly recommend them.

Quick response when I called. Everyone was friendly and very attentive to our questions.

"OMG, this team has been awesome. I'm sooo glad my insurance company recommended them. This experience with SERVPRO of San Diego City SW has been MUCH better than an experience I've had with a different vendor in the past. Can't recommend them enough."

"Everything was perfect. You guys are amazing."

"Keep up the great work!" - Sarah

SERVPRO has provided us with better service than any company I have ever worked with. Thank you!

Always outstanding!

Wonderful job. Could not have been done faster.

These guys were on time and very professional. They explained the whole process and what I was going to expect. They made this tough situation go as easy as possible. I would definitely recommend them to anyone and everyone.

SERVPRO was very helpful and professional and guided me during my nightmare! So glad I used them.

Had to call these guys out thanks to a water leak in my place. Really glad I found SERVPRO of San Diego City SW. They were super friendly, on time, and eased my stress by explaining everything really thoroughly and guiding me through the process. These guys worked really hard to get the job done well, and I was happy with the end result. I really recommend these guys. Super professional and easy to deal with.

You guys were awesome!

We ran into some challenges and Ben figured out alternatives. He kept me informed.

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As the President of a large HOA in San Diego I have called SERVPRO of SD SW several times for different issues that have occurred in our building and once in our own condo. I have always been incredibly impressed by this company and its remarkable team. Jordan, Ben and Tawny are truly outstanding and take great pride in their work and getting you and your property back as good as new.

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Not only are excellent at what they do, but these are genuinely kind and compassionate people. They are always thoughtful and considerate to our residents and keep you informed of the progress being made. This is without any doubt, a 5 star gold team!