Recent Water Damage Posts

What Are the Top Causes of Water Damage in Sherman Heights?

1/3/2023 (Permalink)

A pipe on top of a water heater is leaking. We are leaders in water damage restoration services in San Diego.

Water damage is the most common form of property damage in the United States. Our local San Diego City, South West team often responds to water damage emergencies in Sherman Heights. Our team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. According to industry estimates, 14,000 people in the United States experience a water damage emergency at home or work each day.

The most common causes of water damage are:

  • Severe weather
  • Clogged gutters
  • Leaking pipes
  • Washing machine water supply line leaks
  • Condensation from air conditioners
  • Blocked drains
  • Malfunctioning sprinkler systems
  • Leaking water heaters

Here are some more facts about water damage:

  • 98 percent of basements in the United States will experience some form of water damage during their lifespans
  • 37 percent of homeowners in the United States claim to have suffered losses from water damage
  • 5 billion is the annual cost to insurance companies from water damage and mold in the United States
  • $6975 is the average cost of a home water damage insurance claim
  • The average age of failed washing machine supply line hoses is 8.7 years
  • 75 percent of water heaters fail before they are 12 years old

Call Us Today!

When your home or commercial business in Sherman Heights has a water damage emergency, our San Diego City, South West team is Here to Help ® We’ll restore your water damage “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

What Happens When I Call for Emergency Water Damage Services in Golden Hill?

12/6/2022 (Permalink)

A person is on the phone getting help with a water damage issue. We respond to water damage emergencies 24-hours a day in San Diego.

When you discover water damage, the first step is to call us. Our local San Diego City, South West team has technicians on standby 24-hours a day to respond to your call for help. Water is invasive and can cause serious damage in as little as one to two hours, and fast action is necessary to avoid further damage and more costly and time-consuming repairs.

When you call, we will ask you questions regarding the nature of your water damage emergency. These questions will tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you find water damage in your home or business in Golden Hill, our San Diego City, South West team is Here to Help ® We’ll restore your water damage “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

What Happens When I Call for Emergency Water Damage Services in Golden Hill?

11/22/2022 (Permalink)

A person is on the phone getting help with a water damage issue. We respond to water damage emergencies 24-hours a day in San Diego.

When you discover water damage, the first step is to call us. Our local San Diego City, South West team has technicians on standby 24-hours a day to respond to your call for help. Water is invasive and can cause serious damage in as little as one to two hours, and fast action is necessary to avoid further damage and more costly and time-consuming repairs.

When you call, we will ask you questions regarding the nature of your water damage emergency. These questions will tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you find water damage in your home or business in Golden Hill, our San Diego City, South West team is Here to Help ® We’ll restore your water damage “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

What Happens When I Call for Emergency Water Damage Services in Golden Hill?

11/22/2022 (Permalink)

A person is on the phone getting help with a water damage issue. We respond to water damage emergencies 24-hours a day in San Diego.

When you discover water damage, the first step is to call us. Our local San Diego City, South West team has technicians on standby 24-hours a day to respond to your call for help. Water is invasive and can cause serious damage in as little as one to two hours, and fast action is necessary to avoid further damage and more costly and time-consuming repairs.

When you call, we will ask you questions regarding the nature of your water damage emergency. These questions will tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you find water damage in your home or business in Golden Hill, our San Diego City, South West team is Here to Help ® We’ll restore your water damage “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

How Will My Water-Damaged Area Be Cleaned in East Village?

11/8/2022 (Permalink)

A technician is sanitizing a room damaged by water. We restore water damage 24-hours a day in San Diego.

Our San Diego City, South West team is highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to restore all classifications of contaminated water quickly and safely. When your home in East Village has a water damage emergency, we follow a comprehensive, six-step process to return damaged properties to preloss conditions. After we have extracted the water and dried the area, we clean, sanitize, and deodorize everything exposed to the water. Here is some information from our website describing these processes:

Contents Restoration

We pretest every item before cleaning to ensure we use the most effective cleaning method.

  •  Wet Cleaning
  •  Dry Cleaning
  •  Spray and Wipe
  •  Foam Cleaning
  •  Abrasive Cleaning
  •  Immersion Cleaning

Odor Removal and Deodorization

We identify and eliminate offensive odors. Our technical expertise, industrial-grade air scrubbers, and fogging equipment go beyond simply masking odors and other shortcuts that don’t work when your odor problem is severe or persistent.

  •  Odor Removal and Deodorization
  •  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

When required, we use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments

Disposal

We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

  •  Properly Dispose of Refuse

Call Us Today!

When your East Village home or business has a water damage emergency, our San Diego City, South West team is Here to Help ® We’ll clean and restore your water damage “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

How Will I Know If My Water Damage in Golden Hill is Completely Dry?

10/3/2022 (Permalink)

A person uses a moisture meter. Our San Diego City, South West team, uses powerful equipment to restore water-damaged areas to normal moisture levels. Please read our latest blog to

Golden Hill residents and businesses need to know about our drying process!

Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Drying and Dehumidification Process

Our San Diego City, South West team uses room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

When you have water damage, hiring a company that documents and monitors the drying process is crucial. Our San Diego City, South West team is Here to Help ® when your Golden Hills home or business has water damage. Call us today at 619-269-5004.

Franchises are independently owned and operated.

What Can I Do if I Have a Water Damage Emergency in East Village?

9/6/2022 (Permalink)

A large water stain is visible on a wall. We respond to water damage emergencies 24-hours a day in San Diego.

Water damage often occurs with little or no advanced warning in East Village. Pipes break, appliances fail, and sewers back up at all times of the day and night. Our San Diego City, South West team offers these tips from our website on things you can do and should not do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don’t leave wet fabrics in place
  • Hang furs and leather goods
  • Don’t leave books, magazines, or other colored items on wet carpets or floors
  • Don’t use your household vacuum to remove water
  • Don’t use television or other household appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When you discover water damage in your East Village home or commercial business, our San Diego City, South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Leaking Air Conditioner Causing Water Damage in Sherman Heights?

8/16/2022 (Permalink)

Water stains are visible on a ceiling. We are trusted leaders in water damage restoration in San Diego County!

Sherman Heights Locals Need to Know

Do you know that running your air conditioning system with the windows open can cause your air conditioning system to leak? I didn’t. One day I looked up and saw a large water spot on my ceiling; I couldn’t trace the leak to any plumbing issues and was stumped.

I called the local San Diego City South West team, and they discovered an overflowing drip pan caused the water leak. Yikes! Evidently, the air conditioner’s evaporator coil was clogged with dust and debris, causing the water in the condensation pan to overflow and leak onto the ceiling. The technicians fixed the air conditioning unit coil to prevent further damage. Once the area was completely dry, they replaced the drywall and insulation and repainted the ceiling. Now, you would never know I had water damage!

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Sherman Heights residents and businesses can trust our team of professionals at San Diego City, South West, to restore water damage “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Exploding Water Heater in Logan Heights Home?

7/21/2022 (Permalink)

A corroded water heater anode rod is shown. We respond to water damage emergencies 24-hours a day in San Diego.

Water heater woes in Logan Heights.

Have you had your water heater inspected lately? Our San Diego City, South West team offers these tips regarding the professional maintenance for your water heater from the National Board of Boiler and Pressure Vessel Inspectors:

Qualified service professionals only:

  • Burners should be cleaned yearly for gas and oil-fired water heaters. Have the service professional inspect flues and vents for cracks or loose connections that could leak deadly exhaust gases.
     
  • Have a qualified plumber replace your anode rod once every two to five years
     
  • The service life of a temperature and pressure (T & P) valve is usually three years. Even if a T & P valve looks fine from the outside, manufacturers recommend they be removed and visually inspected for accumulations of corrosion deposits
  • Call a qualified plumber if your water tank is leaking.
    • If the T & P valve is discharging water or steam, the ONLY safe intervention is to remove the heat source by cutting off its fuel, if you can. For an electric heater, trip the circuit breaker; for a gas heater, shut off the gas.
    • If your water heater overheats, call a qualified plumber and allow the water heater to cool naturally. Never try to relieve the pressure yourself. Never add cool water to the tank; never try to cool it by spraying it with a hose. 

Call Us Today!

When you have water damage in your Logan Heights home or commercial business, our San Diego City, South West team can help. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Happy Water Damage Customers in San Diego?

7/12/2022 (Permalink)

A water-damaged ceiling is shown. We are trusted leaders in water damage restoration in San Diego County.

Our San Diego City, South West team has been restoring water damage for many years. Here is a testimonial from our website from a water damage customer:

“So we have a rental unit on the 3rd floor of a condo building in Little Italy, and the washing machine water-level sensor switch failed... Yup, flooded half of our unit and the ceiling/walls of the unit downstairs. We called SERVPRO right away, oh, we had never used SERVPRO services before, but thankfully a few months ago, our neighbors had a bathroom tub overflow in their three-story home, and it flooded all the way to the garage. In talking with our neighbors about their experience and repairs they highly recommended SERVPRO if we ever needed such. Well, we did, and so we call SERVPRO... They were out there very quickly and sucked up all the water, even from the washing machine tub. They masked off the unaffected areas with plastic walls, took off the baseboards, cut out the wet drywall, and removed the wet carpet pad... They set up their blow dryers and let evaporation do the rest. Then they came back and inspected the walls/floors and not finding any remaining water they quickly restored the walls, carpet pad and baseboards, looks like new.” Mark in San Diego 

Call Us Today!

When you have water damage in your San Diego home or business, our San Diego City, South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

What Is One of the Most Common Causes of Water Damage in Hillcrest?

6/7/2022 (Permalink)

A woman has placed a bucket underneath her sink to prevent a broken pipe from flooding her floor. We respond to water damage emergencies 365 days a year in San Diego County.

Our San Diego City, South West team has been restoring water damage for Hillcrest residents for many years. Leaking pipes are one of the leading causes of water damage in homes in the United States. Our technicians are trained and certified by the Institute for Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry.

Leaking or Broken Pipes

A leaking pipe can be visible, or it may be hidden from view inside a wall or underneath a concrete slab. One way to tell if you have water damage is to look at your water bill. If you see a significant spike in water usage for no apparent reason, you may have a hidden water leak in your plumbing system. The Environmental Protection Agency suggests checking your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a water leak.

Other Common Causes of Water Damage

  • Severe Weather
  • Washing Machine Supply Line
  • Failed Dishwasher
  • Ice Machine Supply Line
  • Air Conditioning Condensation
  • Blocked Drains
  • Malfunctioning Sprinkler Systems
  • Leaking water Heater

Call Us Today!

When you have a water damage emergency in your Hillcrest home or business, our San Diego City South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Three Types of Contaminated Water in San Diego Homes?

5/4/2022 (Permalink)

A storm drain is clogged with debris. We are leaders in water cleanup and restoration services in San Diego County.

Our San Diego City, South West team is trained and certified to restore areas compromised by contaminated water by the Institute for Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. Here are the three classifications of water contamination we restore:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

Category 2: "Gray Water"

  • It may contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Here is some more information about stormwater from the Environmental Protection Agency (EPA):

  • Stormwater pollution comes from materials washed into the drains
  • Stormwater pollution contains chemicals
  • Bacteria from pet waste
  • Sewage overflow
  • Fertilizers
  • Paint and construction debris

Call Us Today!

Contaminated water should only be mitigated by trained professionals. When you need help with water damage in your San Diego home or commercial business, our San Diego City South West team is Here to Help. ® Call us today at 619-269-5004.

Franchises are independently owned and operated.

Move-Out and Pack-Out Services for Logan Heights?

3/1/2022 (Permalink)

A person is stacking moving boxes. We respond to water damage emergencies 24-hours a day in San Diego County.

When the recent rains caused damage to my home in Logan Heights, the floors upstairs had to be replaced, and everything had to be removed before the work could begin. I called the professionals at SERVPRO® of San Diego City SW, and they helped me inventory and pack up the contents of the rooms upstairs. Then they moved everything to offsite storage while they replaced the floors. After the work was completed, they brought everything back and put everything back where it belonged. It was a very convenient and stress-free process!

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

We will work with you to coordinate the move-in according to your needs when the restoration is completed. The services offered upon move-in may depend on your insurance coverage.

Call Us!

When you have a water damage emergency in your Logan Heights home or business, SERVPRO® of San Diego City SW is Here to Help. ® We offer a full range of services to make your restoration experience as headache and stress-free and as easy as possible. Call us today at 619-269-5004.

Franchises are independently owned and operated.

Water-Damaged Belongings in Logan Heights?

2/1/2022 (Permalink)

A stack of wet books is shown. We restore belongings damaged by water in San Diego.

At SERVPRO® of San Diego City SW, we treat your belongings with great care and special consideration. Water damage can happen anytime, and when you need help in Logan Heights, our professionals typically arrive within four hours of your call. They will immediately begin the cleanup and restoration process. We pretest every item before cleaning to make sure we are using the most effective cleaning method, including:

  • Dry Cleaning - used for cleaning light residues or to pre-clean before wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned 
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product 

We also provide document and photograph drying, so when your valuable documents and photographs are damaged by water, we can use any of the following methods to restore or minimize the damage:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Call Us Today!

When you have water damage in your Logan Heights home or commercial business, you can rely on SERVPRO® of San Diego City SW to restore the damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

Washing Machine Flood in Sherman Heights?

1/5/2022 (Permalink)

A washing machine supply line is shown. Our San Diego team is highly trained and certified to restore water damage.

Sherman Heights needs to know.

I was doing laundry and chores around the house when I heard the sounds of water running down my stairs. Oh no. It had to be my washing machine. Sure enough, water was shooting out of the wall through the damaged hose. The water damaged the laundry room, hallway, and stairs. My insurance adjuster told me to call SERVPRO® of San Diego City SW. It was the best call I ever made!

The SERVPRO technicians arrived quickly and immediately went to work. They extracted the water and set up powerful air movers and blowers to remove the excess moisture from the floors and air. They monitored and documented the drying process and cleaned and deodorized the damaged areas. They replaced the supply line hose, and now you would never know I had a waterfall on my stairs!

SERVPRO Water Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you have a water damage emergency in your Sherman Heights home or commercial business, you can rely on the professionals at SERVPRO® of San Diego City SW to restore the damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are independently owned and operated.

High Water Bill in East Village?

11/29/2021 (Permalink)

A closeup of a water meter is shown. San Diegans can count on us to restore water damage 24-hours a day!

Does your water bill seem higher than usual? According to the Environmental Protection Agency (EPA), minor water leaks account for more than one trillion gallons of water wasted in United States homes each year. Many water leaks are not visible, and even minor water leaks can cause significant damage to a home over time. SERVPRO® of San Diego City SW uses advanced technology and techniques to locate and identify hidden water leaks in homes and businesses.

The EPA offers this helpful leak detection information:

  • A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.
  • To check for a toilet bowl leak, place a drop of food coloring in the toilet tank. If the color shows up in the bowl within ten minutes without flushing, you have a leak.

Call Us!

If you suspect a hidden water leak in your East Village home or business, SERVPRO® of San Diego City SW’s highly trained technicians can help. Using advanced technology and techniques, we’ll help you locate and restore the water damage, “Like it never even happened.” Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Bathtub Leak in the Gaslamp Quarter?

11/3/2021 (Permalink)

A bathtub is filling with water. We respond to water damage emergencies 24-hours a day in San Diego County.

Tub trouble in the Gaslamp Quarter.

Brain fog is a real thing. I came home and ran the bathtub. My mom called and totally forgot about the bath running until I heard the sound of water cascading down the stairs. There was water everywhere, and I knew I had to act fast. My neighbor told me to call SERVPRO® of San Diego City SW. The technicians arrived quickly and began the water removal process almost immediately.

They extracted the water by using powerful industrial strength wet/dry vacuums. This fast water removal process reduced the drying time and helped prevent secondary water damage, mold, and bacterial growth. They inspected the carpet and pad to determine if they should be removed to protect the subfloor. Because the water was extracted so quickly, they did not have to remove my carpet or pad. They used moisture detectors, hygrometers, and other meters to measure the extent of moisture saturation and used an infrared camera to ensure there was no water behind walls and ceilings. Finally, they monitored and documented the drying process to ensure the areas were returned to normal moisture levels. Thank you, SERVPRO!

Call Us Today!

When your Gaslamp Quarter home or commercial business has a water damage emergency, SERVPRO® of San Diego City SW’s technicians can assist you 24-hours a day. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water-damaged Home in Encanto?

8/30/2021 (Permalink)

A dishwasher is flooding a kitchen. We respond to water damage emergencies 24-hours a day in San Diego County.

Flooded Floor in Encanto Home?

When my dishwasher failed and flooded the house, the contents of my kitchen and living room had to be removed to restore the damage. Fortunately, SERVPRO® of San Diego City SW provides a full range of contents restoration services. They packed up and moved out all of my downstairs furniture and sent my Turkish rugs out to be cleaned and restored. Once the repairs were completed, they moved all of my furniture back into the house. Now, you would never know there had been a flood in my house!

Move-Outs/Pack-Outs

When your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out of the damaged area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. These services may depend on your insurance coverage.

Call Us!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to residential and commercial water damage emergencies in Encanto. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Hidden Water Damage in the Gaslamp Quarter?

8/3/2021 (Permalink)

A water-stained ceiling is shown. We are trusted leaders in water restoration services in San Diego.

At SERVPRO® of San Diego City SW, we follow a six-step process for mitigating and remediating water damage. Every water damage scenario will vary, however, we approach each job using the same general process.

Step One – Emergency Contact

Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step Two- Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step Three – Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water.

Step Four- Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access.

Step Five – Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step Six – Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition and may include replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to water damage emergencies in the Gaslamp Quarter. Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Sewage Back-up in the Marina District?

7/5/2021 (Permalink)

A person is rinsing cooking grease down the drain. We are trusted leaders in water damage restoration in San Diego.

SERVPRO® of San Diego City SW responds to water damage emergencies throughout the year in the Marina District and offer these tips from the Insurance Information Institute for preventing sewer backups in your sewer lateral and in the city main:

  • Properly dispose of grease

Cooking oil should be poured into a heat-resistant container and disposed of properly after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner's line, or in the main sewer causing the line to constrict and eventually clog.

  • Properly dispose of paper products

Paper towels, disposable (and cloth) diapers, hygienic wipes and feminine products do not deteriorate quickly and can cause a great deal of trouble in the property owner's lateral as well as in the city main.

  • Periodically cut tree roots 

If you have continuing problems with tree roots in your lateral, you may have to regularly have the roots cut by a professional.

  • Replace your line with new plastic pipe 

Plastic pipe will prevent tree roots from entering your line is to replace your line and tap with new plastic pipe.

  • Install a backwater prevention valve to prevent sewer backflows.

Call Us!

SERVPRO® of San Diego City SW has a team of highly trained technicians on-call 24-hours a day to respond to water damage emergencies in the Marina District. Call us today at 619-269-5004.

Franchises are Independently Owned and Operated.

Water Damage in Golden Hill?

6/2/2021 (Permalink)

A clean, modern kitchen is shown. We mitigate water damage 24-hours a day in San Diego.

I never knew how damaging water could be until I came home to a flooded kitchen floor. The water supply line to my dishwasher failed, and water covered the floor for three days before I came home and discovered the damage. The entire floor, cabinetry, and baseboards had to be replaced.

SERVPRO® of San Diego City SW has been mitigating water damage for years in Golden Hill, and we know that water can cause a lot of damage if it is not mitigated quickly. Here is a water damage timeline from our website that describes what water can do over time:

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week

  • Restoration time and cost increase dramatically
  • Replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to water damage emergencies in the Golden Hill. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Flooded Floor in Sherman Heights Home?

5/17/2021 (Permalink)

A flooded living room floor is shown. We mitigate water damage in San Diego 24-hours a day.

Water damage can happen at any time in San Diego.

SERVPRO® of San Diego City SW has been responding to water damage emergencies in Sherman Heights for years, and we know how important our fast 24-hour response time is for minimizing the severity of the damage. Here are some tips from our website on what to do and what not to do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to water damage emergencies in Sherman Heights. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Water Damage in San Diego?

5/3/2021 (Permalink)

A water-damaged floor is shown. We respond to water damage emergencies 24-hours a day in Downtown San Diego.

Backyard Lake in San Diego?

The kids left the hose on in the planter bed, and it had been running all day. When I went to turn off the water, I discovered a backyard lake. Water covered the patio, and the flower beds looked like miniature ponds. Unfortunately, that was not the worst of it. Water had seeped underneath the patio door, causing water to flood my kitchen and family room. I called SERVPRO® of San Diego City SW, and they arrived quickly and assessed the situation.

They extracted the standing water and set up powerful air blowers to dry things out. They used sensitive moisture detection equipment to locate hidden water and to monitor the moisture levels as the area dried. They contacted my insurance adjuster and documented the drying process. By the time they completed the restoration process, you would never know that I had had a water damage situation!

Water Restoration Process for a Typical Emergency Scenario

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

SERVPRO® of San Diego City SW are on call 24-hours a day to respond to water damage emergencies in the San Diego area. Call us today at 619-269-5004. We’ll restore your water damage, “Like it never even happened.”

SERVPRO of San Diego City SW are Independently Owned and Operated.

Washing Machine Fiasco in Logan Heights?

3/2/2021 (Permalink)

A bright and clean laundry room in a house is shown. We mitigate water damage in San Diego!

All washed up in Logan Heights

When something you rely on all the time, like your washing machine, fails, it makes you appreciate it that much more. When my washing machine water line broke and flooded my laundry room, I acted fast and called  SERVPRO® of San Diego City SW. They mitigated the water damage quickly and completely dried the area and documented the drying process. Their quick response time minimized further damage to the floors and baseboards in the room, saving me money by avoiding a more extensive and expensive repair bill!

A study conducted by the Insurance Institute for Business Home and Safety (IIBHS) reports that a burst water line caused half of all washing damage incidents involving washing machines, causing on average $6000 in damage per incident. Here are some loss prevention and maintenance tips from the IIBHS report:

  • Turn off valves when not in use.
  • Consider installing a lever-type valve that is easy to operate between uses.
  • Do not operate the washing machine while the home is unoccupied.
  • Leave a three-to-four-inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection.

Call Us Today!

SERVPRO® of San Diego City SW is on call 24-hours a day to respond to residential and commercial water damage emergencies. Call us today at 619-269-5004. We’ll restore your water damage in Logan Heights, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Water Damage Prevention in San Diego?

1/5/2021 (Permalink)

A water barrel is shown catching rainwater coming out of a downspout. Our technicians are on call 24 hours a day to respond to water damage emergencies in San Diego.

Rain Runoff Tip

Water damage is one of the costliest repairs, and on average, a home water damage claim in the United States runs about $6965 per claim. The Federal Emergency Management Agency (FEMA) offers tips and ideas on preventing water damage from happening. SERVPRO® of San Diego City SW has been responding to water damage emergencies in the San Diego area for years and knows that the sooner the water damage is mitigated, the lower the cost of the repair. Water is invasive and will find its way into a structure if it does not drain away from the home.

One tip from FEMA is to install a rain barrel as a way of channeling the rainwater. Rain barrels are relatively inexpensive and can be connected to downspouts, or the downspout can sit above the rain barrel to catch the water runoff from roofs. The water can be used to water the lawn and outdoor plants!

Call Us Today!

You never know when you will have a water damage emergency, but when you do, SERVPRO® of San Diego City SW is Here to Help. ® Our team of water restoration technicians is on call 24 hours a day and ready to assist you with any size water damage emergency day or night. Call us today at 619-269-5004. We’ll restore your property damage in San Diego, “Like it never even happened.”  

SERVPRO of San Diego City SW is Independently Owned and Operated.

Faulty Shower Pan in Logan Heights?

12/14/2020 (Permalink)

Water is turned on and is spraying water into a shower stall. Water damage restoration is one of our specialties in San Diego.

Showered by water damage?

According to a study published by the Insurance Institute for Business and Home Safety, 37 percent of homes that were over 20 years old were more likely to have water damage attributed to a shower, and over half of the water damage incidents involved a faulty shower pan. SERVPRO® of San Diego City SW repairs water damage in bathrooms often in Logan Heights and has a team of water damage restoration technicians on call 24 hours a day to mitigate water damage emergencies of all kinds and sizes. Here are some loss prevention and maintenance tips from the Insurance Institute for Business and Home Safety:

  • Inspect tile and grout every 6 months, paying attention to loose or cracked tiles and cracked or crumbling grout lines and repair as needed.
  • Test the shower pan annually by blocking the floor drain and filling the shower stall with approximately 1 inch of water. Use a pencil to mark the water line and leave the water standing in the shower pan for 8 hours. If the water level decreases, you know you have a leaking shower pan.

Call Us!

No matter how big the job is, SERVPRO® of San Diego City SW is ready to assist you with the restoration of any water damage emergency. Call us today at 619-269-5004. We’ll restore your water damage in Logan Heights, “Like it never even happened.”

SERVPRO of San Diego City SW is Independently Owned and Operated.

Clogged Rain Gutter in Logan Heights?

11/16/2020 (Permalink)

A person is shown cleaning debris out of a clogged rain gutter. We are water damage specialists in San Diego.

A Little Prevention. . .

Have you inspected your rain gutters lately? Rain is expected to fall in San Diego County, and Logan Heights residents can take extra steps now to prevent water damage from seeping into your home from clogged rain gutters! When rain gutters get clogged and water cannot drain through them properly, they overflow and saturate the ground beneath them. This can cause pools of water to form that will penetrate and seep into any cracks in the concrete of your home’s foundation, which can cause structural damage, in some cases, making the house shift under its weight.

Clogged rain gutters can cause:

  • Roof leaks
  • Damage to Siding
  • Gutter damage
  • Foundation Damage
  • Landscape Damage

SERVPRO® of San Diego City SW responds to all kinds of water damage emergencies. Our water restoration specialists are specialty trained and certified and advanced technology is used to extract any standing water and completely dry, disinfect, sanitize, and deodorize the damaged area.

Call Us Today!

When you experience water damage, SERVPRO® of San Diego City SW is Here to Help.® We respond to water damage emergencies 24 hours a day and are typically on-site within four hours of your call to immediately begin the restoration process. Call us today at 619-269-5004. We’ll clean and restore your property damage in Logan Heights, “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

SERVPRO of San Diego City SW handles current-era water damage

10/27/2020 (Permalink)

Arizona rock formation, “The Wave.” If water damage looked this good, SERVPRO of San Diego City SW wouldn’t do restoration.

Water damage

SERVPRO® of San Diego City SW is a powerhouse of expertise when it comes to repairing water damage, but we’re still impressed by the amount of damage even a little bit of water can do.

When equipment failure turns an office into a water park or water from a broken pipe warps a kitchen floor, call us at 619-269-5004. We offer 24-hour emergency service, every day with no exceptions.

It could be worse

While no one at SERVPRO of San Diego City SW understands why misery is supposed to make anyone feel better; someone’s parents always insist it is true. In that spirit, SERVPRO of San Diego City SW brings…

Epic Water damage  

We’ve mentioned it before, and we’ll mention it again: The Grand Canyon. Leave the water running for a couple of billion years and look what happens. It’s spectacular. It’s a relief no one wants to undo the erosion.

The Wave (in Arizona) is a stunning rock formation caused by rain, other runoff, and wind. If water damage could sculpt this kind of beauty out of San Diego buildings, SERVPRO of San Diego City SW might have to get into the business of destruction and out of the business of restoration.

The deceptively named Bryce Canyon in Utah is not a canyon. It is a series of tall structures formed by eons of water erosion. The views are gorgeous, but the lack of flat surfaces makes it difficult to house a family or build a business.

When the water damage isn’t geological…

Call us at 619-269-5004.

SERVPRO of San Diego City SW is Independently Owned and Operated.

Sewage Leak Gone to the Dogs in the Gaslamp Quarter?

10/13/2020 (Permalink)

A dog is shown wearing black-rimmed eyeglasses and is sitting on the toilet while reading the newspaper. Sewage leaks are nothing to bark about in San Diego.

Sewage Leaks Happen

You never know when a sewage leak might happen, and when it does, you need to get professional help. Water leaks fall into three types of contaminated water:

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

Sewage leaks fall into the “black water” category as the water is highly unsanitary and could cause severe illness or even death if ingested. According to the national Centers for Disease Control and Prevention (CDC), exposure to sewage wastewater can increase the chance for microbial exposure that can compromise your health. Fortunately, SERVPRO® of San Diego City SW has been serving the San Diego community for years and has mitigated sewage spills of all kinds, both residential and commercial.

Sewage backups must be considered as emergencies and should be dealt with as soon as possible. Our water restoration specialists are specialty trained and certified to clean and restore black water emergencies safely.

Call Us Today

When you experience a sewage backup in your home or business, SERVPRO® of San Diego City SW is Here to Help.® We respond to water damage emergencies 24 hours a day and are typically on-site within four hours of your call to immediately begin the sewage mitigation process. Call us today at 619-269-5004. We’ll clean and restore your sewage backup in the Gaslamp Quarter, “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

SERVPRO of San Diego City SW to the rescue for a water emergency

7/13/2020 (Permalink)

 light-colored living room with a high level of water SERVPRO of San Diego City SW rescues homes and businesses from water damage

SERVPRO® of San Diego City SW teaches its technicians that a little bit of water can do just as much damage as a large amount of water. The main factor is time. The longer the water has contact with something, the worse the effects. Call SERVPRO of San Diego City SW after a water disaster as soon as possible at (619) 269-5004, and emergency technicians will be available all day, every day, no matter what the day. Emergencies require speedy responses, and SERVPRO of San Diego City SW is always Faster to any size disaster.

Water Classification

SERVPRO of San Diego City SW extracts all the water with pumps, specialized vacuums, dryers, and dehumidifiers. Cleaning and disinfection are the next steps. The types of cleaning and disinfection depend partially on the classification of water.

Clean (or White) Water

When it comes to water damage, “white water” does not mean a good place to take a kayak. This water does not have solid or liquid waste, soaps, detergents, or any pathogens. However, it still causes damage to building structures and home or business contents, but it does not contain anything that can cause illness to people.

SERVPRO of San Diego City SW still needs to extract the water; even distilled water causes damage. Standing water becomes contaminated quickly; within 24-48 hours, mold appears.

Gray Water

Despite the name, gray water may be any color, depending on where it came from. Gray water may contain soaps or detergents, flakes of human skin, or plant matter. Like clean water, it gets worse quickly.

Black Water

Don’t be fooled if the water doesn’t look black; it can still be in the most dangerous classification. Black water contains pathogens that cause diseases. Pathogens come from different sources, including sewage, fungi, and at times, viruses.

For answers to questions about water damage or classification, call (619) 269-5004, or go online.

We are Here to Help®.

SERVPRO of San Diego City SW is independently owned and operated.

Link:

https://www.SERVPROsandiegocitysw.com/

Don't Allow Water To Destroy Your Home or Business In Logan Heights

6/3/2020 (Permalink)

The San Diego city-scape and bay is shown as the sun is setting. Water damage can happen any time in San Diego.

Water Damage Comes With Many Restoration Challenges

There are a lot of things that require restoration when water damage happens to a home or a commercial property. Depending on the amount of damage caused, a water damage restoration project could include the removal and offsite storage of furniture and computer and other equipment, the cleaning and deodorization and restoration of water damaged furniture, and document and photograph drying and restoration.

The type of water involved in the damage also informs the direction a water damage repair will take. For instance, water contaminated by a sewage spill will need to be treated differently than water damage caused by a leaking faucet. The good news is that SERVPRO of San Diego City SW has the specialty training and state-of-the-art equipment to respond to any size and type of water damage emergency in Logan Heights.

Call Us Today

When your home or commercial business experiences a water damage emergency, SERVPRO® of San Diego City SW wants to help. We are on call 24 hours a day every day and will be onsite within four hours of your call.  We’ll clean restore your water damage in the Gaslamp Quarter “Like it never even happened.” Call us today at 619-269-5004.

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Water Leaks Can Become Costly Repairs in San Diego City.

5/19/2020 (Permalink)

A beautiful, modern kitchen is shown with wide-plank hardwood floors in pristine condition. We provide water damage restoration services in the Gaslamp Quarter.

Hidden Water Leaks Cause Major Water Damage

Unbeknownst to me, the waterline connected to my water dispenser on my refrigerator had a small leak that was not apparent for months. Hidden underneath the refrigerator, the dispenser waterline had been leaking every time someone filled a water glass, causing the hardwood floors underneath the refrigerator to slowly absorb water that eventually permeated the subfloor, baseboards, and drywall in the back of the refrigerator. Because the leak had gone unnoticed for so long, major repairs were needed including replacing the hardwood floors on the first floor of my townhome. Fortunately, SERVPRO of San Diego City SW has the specialty training and state-of-the-art equipment to minimize repair time and repair costs for Gaslamp Quarter residents and commercial business owners. We can also help with the insurance process and paperwork related to the insurance claim.

Call Us Today

At some point in time water damage may occur in your home or business and when it does, SERVPRO® of San Diego City SW wants to help. We can be onsite within four hours of your call to immediately begin the cleanup and restoration process. Call us today at 619-269-5004. We’ll clean restore your water damage in the Gaslamp Quarter “Like it never even happened.”

SERVPRO® of San Diego City SW is Independently Owned and Operated.

SERVPRO of San Diego City SW restores property

5/14/2020 (Permalink)

If water, storm or fire damages a GEOTAG home or business, rely on SERVPRO® of SAN DIEGO CITY SW to clean up and mitigate the damage “Like it never even happened.”

We have advanced techniques and specialized equipment to remove even hidden moisture as well as standing water. SERVPRO of San Diego City SW removes odor from soot, smoke, and microbial growth/mold instead of just covering up the odor.

When we clean and repair damage to buildings, we also take care of the contents. SERVPRO of San Diego City SW has specialists who know how to clean and remediate upholstery and other fabrics, as well as documents, furniture, and other restorable belongings. 

If disaster strikes, call the professionals at (619) 269-5004 or reach us online.

SERVPRO of San Diego City SW is independently owned and operated.

Link:

https://www.SERVPROsandiegocitysw.com/

We Respond to Water Damage Emergencies in Logan Heights in Four Hours

5/13/2020 (Permalink)

Water is shown mixing with an oily substance, creating a slick and dangerous surface on a floor. Water damage can lead to costly repairs in San Diego.

Essential Businesses Count on SERVPRO of San Diego City SW

There is nothing more dangerous for a repair shop than oil mixing with water on the shop floor. Although it makes beautiful, colorful, patterns, this mixture can be dangerous to your employees and customers as the floor will be very slippery and accidents can happen. SERVPRO of San Diego City SW wants commercial businesses and homeowners in Logan Heights to know that we have the specialized training and state-of-the-art equipment to mitigate water damage emergencies of any size, and we will work to minimize the disruption to your business.

Water damage emergencies will vary, but we typically follow these steps to serve your needs:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

We are Here to Help. ®

When you call, we will ask you a series of questions to determine the number of technicians to send and the type of equipment necessary to immediately begin the water damage mitigation process. We will be on site within four hours of your call.

Call Us Today

If your home or business experiences water damage, SERVPRO® of San Diego City SW wants to help. Our team of highly trained professionals are on call 24 hours a day to provide emergency cleanup and restoration services in Logan Heights. Call us today at 619-269-5004.

SERVPRO® of San Diego City SW is Independently Owned and Operated.

Different categories of water damage

5/5/2020 (Permalink)

A photo of a man under a house. This photo is of SERVPRO Co-Owner, Jordan Katz, in a crawl space under a house moisture reading the space.
When you call SERVPRO asking for help with a water damage emergency, you'll probably have one of our office assistants ask you if you know what caused the water damage.  One of the reasons why is it's important for us to have as many details as possible, so our crews know what equipment to bring and how to handle the damage. For example, did you know there are different categories of water?  Most people only know of one.

The first.  Category 1 water is "clean" water, and is like fresh water from a supply line, for example. The second category, grey water, consists of water from dishwashers, washing
machines. The last category, commonly referred to as black water (Category 3), is the most dangerous. You can become seriously ill if you ingest this category of water. It consists
of raw sewage and pesticides. Black water consists of fungi, bacteria, and viruses. It is
imperative that you contact professionals to handle this kind of water.  We have the
proper protective equipment, training, and experience needed to safely disinfect, and treat
the affected area.

SERVPRO San Diego SW is here to help you with all your water remediation and
restoration needs! We are water restoration experts. We are here 24/7/365 at (619) 269-5004. We are a preferred vendor for most insurance companies and our firm is IICRC Certified.

I had a dishwasher leak, what do I do?

3/5/2020 (Permalink)

A photo of equipment in a home. This photo shows us detecting moisture in a kitchen after a suspected dishwasher leak. Call SERVPRO 24/7/365 at 619-269-5004.

Our dishwashers are an appliance we depend on every single day.  They simplify our lives and they are something most families in San Diego use day in and day out. But like most appliances, they need a little bit of TLC to continue to function properly.

It all starts with dishwasher installation. If your dishwasher is not installed correctly, this is where major issues can begin.  And sometimes, due to the way the dishwasher is installed, you may not know a slow leak is occurring.

If your appliance hose cracks or loosens, hundreds of gallons of water can be seeping into your floors and walls.  If this happens, call SERVPRO in San Diego.  Our certified technicians are on-call 24/7/365 to extract water for you, place drying equipment, and walk you through the entire process.

At SERVPRO of San Diego City SW, we are always here to help.  Call us 24 hours a day, 7 days a week at 619-269-5004.

Backup in downtown San Diego high-rise

1/12/2020 (Permalink)

A photo of a toilet. When you have a sewage backup in San Diego, SERVPRO is here and ready to help 24/7.

So your weekend home in downtown San Diego isn't used often.  You get a call from your General Manager that the unit below is reporting a leak from your unit, and discover there's been a backup in your condo.

This is where SERVPRO comes in.  SERVPRO is the premier choice in San Diego among water remediation companies. Thousands of property owners choose us each and every year to assist them with water removal and water damage needs whether it be a supply line fail, a toilet overflow, or a backup of some kind.

SERVPRO will bill your insurance company directly, eliminating some of the hassle and stress from the process. Our team is able to complete all part of the job - from the emergency services to the reconstruction, we do it all.

Call SERVPRO of San Diego City SW 24/7 at 619-269-5004.

Water Remediation Cleanup in San Diego

11/24/2019 (Permalink)

A photo of a floor. Here is a water damage and fire/smoke/soot cleanup job that SERVPRO was hired to do the cleaning for in San Diego.

When you need an emergency water cleanup company in San Diego, SERVPRO is always here to help.

 As a licensed, bonded, and insured 24/7 emergency water damage cleanup provider, we know all too well the stress and hassle that comes with unexpected water damage situations.  Rest assured, when you choose SERVPRO (sometimes spelled SERVPRO), you get a level of professionalism, coupled with knowledge and sincerity, unmatched by others. A few fast facts about our SERVPRO in San Diego: 1.) We are locally owned and operated by Ben and Lisa Sussman & Jordan Katz2.) We hold all the proper licenses and certifications, and we are an IICRC Certified Firm.  Our owner, Ben Sussman, also is one of VERY few people in San Diego to hold his Commercial Drying Specialist certification, making us a top choice for drying your commercial building3.) Our project managers and technicians are all thoroughly trained, so you can rest assured you are in good hands when we arrive to your business or home If you have any questions about the water damage cleanup process at all, call us any time, any day.  We can be reached at 619-269-5004, any time of day.

Emergency Flood Cleanup Service in San Diego

11/19/2019 (Permalink)

A photo of wet carpet. This photo shows us extracting water from wet carpet in a San Diego home that had major water damage.

When you need emergency flood cleanup in San Diego, SERVPRO is here to help.

Floods can be scary and wreak havoc on your property. Most people don't know who to call or where to begin, that's where we come in.

If you need a trusted water remediation partner, here are several reasons you should call us.

1.) SERVPRO is a trusted industry vendor, who has the experience and know how to handle any size water damage issue.

2.) We are licensed, which is required in the state of California, to do business. Our CSLB number is 1037786.

3.) We are bonded, and we carry insurance not only for auto and workers compensation, but for our liability as well.

4.) We are locally owned and operated. Our owners, Ben and Lisa Sussman, and Jordan Katz, care deeply about doing good work and giving back to the communities where we do business.

5.) We work 24 hours a day, 7 days a week, everyday of the year.

Call SERVPRO of San Diego City SW anytime at 619-269-5004.

Water Remediation Company - Who to Call

11/19/2019 (Permalink)

A photo of an office. This is a photo of a recent water remediation job that SERVPRO was called in for.

When you're in need of a water remediation company and don't know who to call, call SERVPRO!

SERVPRO of San Diego City SW is based in downtown San Diego, but services all of San Diego County and sometimes beyond for water damage issues that arise in both commercial properties, and residences.

Locally owned by Ben and Lisa Sussman and Jordan Katz, we make it our mission to restore your property and make the damages "Like it never even happened."

There's a reason so many San Diegans choose SERVPRO to assist them with water remediation needs, and it could be our incredible customer service, superior communication skills, and more.

The insurance claims process with a water damage claim can be tricky, but we'll hold your hand through the entire ordeal.

Call us 24 hours a day, 7 days a week at 619-269-5004.

Condo Water Damage Company in San Diego

9/23/2019 (Permalink)

Entry way to condo with no flooring. A photo of a condo entryway that had water damage so SERVPRO removed the flooring and drywall.

When you have water damage in your condominium and your homeowner's association is involved, it's important to hire a restoration company that's familiar with proper procedures and policies, and that is used to working with HOAs and CC&Rs. SERVPRO of San Diego City SW is a trusted and renowned water damage cleanup company (we also do mold remediation, fire damage cleanup, and biohazard cleanup). We work 24 hours a day, 7 days week, 365 days of the year. You can trust us and our experienced technicians to handle everything from start to finish, and we're used to working with not only HOAs, but directly with insurance companies as well. We will bill your insurance directly, so you aren't stuck with an outrageous bill that your insurance company deems price gouging. Call us anytime at 619-269-5004.

Sewage backup in San Diego

9/19/2019 (Permalink)

A photo of a dentist office. This photo is of a dental office that had a sewage backup and chose SERVPRO of San Diego City SW to assist them.

When you have a raw sewage backup at your San Diego home or business, SERVPRO of San Diego City SW is on standby to assist you.

Chances are, if you're reading this, you probably are searching for what to do if you have a sewage backup.

First - call SERVPRO of San Diego City SW 24 hours a day, 7 days a week at 619-269-5004.  We are on standby and ready to help, and have plenty of satisfied customers who will attest to our reputation and work ethic.

Sewage consists of contaminated wastewater, and exposure to raw sewage can leave your health vulnerable. One should always assume that potential pathogens, bacteria, fungi and viruses are in contaminated sewage.

If you have a sewage backup, call SERVPRO of San Diego City SW and we'll take over from there and restore your property "Like it never even happened." Call us at 619-269-5004.

Commercial Water Extraction San Diego

9/17/2019 (Permalink)

Photo of hallway in dental office. A photo of a dental office that suffered from water damage and called SERVPRO of San Diego City SW.

When you need emergency water extraction at your San Diego property, SERVPRO of San Diego City SW is on standby 24 hours a day, 7 days a week to assist you.

We have crews constantly on-call and ready to assist you at a moment's notice.

We can handle everything from the water extraction, dehumifidication and dry-out of your building, demolition, as well as the reconstruction portion of your project.

Call us any time, our crews of dedicated and passionate, professional restorers are here and ready to help restore your property "Like it never even happened." We're available any time of any day, call us at 619-269-5004.

Condo Water Damage in San Diego

6/21/2019 (Permalink)

Water damage to a condo in downtown San Diego.

This photo was taken in a HOA/condo high-rise in San Diego during a recent water damage inspection.

The client had his own fan running (ours are industrial grade), and the blue tape marks show affected areas.  Our project managers use this to assist our crews with where demolition needs to take place.

In this case, water damage was caused by a leak in the unit above, which can be fairly common in San Diego high rises.

Because we are the downtown San Diego SERVPRO, we work regularly in high rises and HOAs. We know the rules, we know what questions to ask the management company, and we know how to keep residents happy.

If you have condo water damage in San Diego, call the team here at SERVPRO of San Diego City SW.  We can be reached 24/7 at 619-269-5004.

Water Damage to a Dentist's Office in San Diego

6/15/2019 (Permalink)

Water damage in a dentist's office in San Diego.

This photo shows what happens when significant water damage occurs to a commercial property, in this case, a dentist's office in San Diego.

The water damage was so severe that the majority of the building materials had to be removed, including all of the flooring.

In this case, the materials under the flooring required "floor scraping", which isn't always the case. Thankfully, SERVPRO of San Diego City SW has state-of-the-art equipment, including a "ride on" floor scraper, that does the work in less than half the time of manual labor. Time is money in business, and we want to get our customers back in operations. 

If you have commercial water damage in San Diego and require water removal or extraction, call SERVPRO San Diego City SW 24 hours a day, 7 days a week.  We can be reached at 619-269-5004.

Water Damage Cleanup in Downtown San Diego

6/10/2019 (Permalink)

Equipment placed and tape marks where drywall cuts will need to be made.

When you have water damage, most of us have no idea where to begin. That is where we come in. SERVPRO of San Diego City SW is the go-to water damage cleanup company in San Diego, and there are so many reasons why.  We'll get into those reasons later.

This photo shows a condo in San Diego that suffered from water damage. The owners called SERVPRO of San Diego City SW to assist them in the cleanup, and we arrived onsite during their scheduled inspection time to walk the property and identify the areas that were wet, and give them a scope and game plan.

We held their hand every step of the way.  From the insurance claims process to the repair put back - we'll be there.

Do yourself a favor and choose an insurance preferred vendor, SERVPRO of San Diego City SW. Call us 24 hours a day, 7 days a week at 619-269-5004.

Downtown San Diego's SERVPRO for Water Damage Needs

3/8/2019 (Permalink)

Water damage at a condo high-rise in downtown San Diego.

For residents of downtown and uptown San Diego, we are absolutely the go-to SERVPRO.  As the closest SERVPRO for area residents, our average response time is typically 45 minutes for an emergency call - morning, noon, or night.

SERVPRO of San Diego City SW knows that time is of the essence when dealing with water damage, because our goal is always to save the materials in your home or business, and when you arrive quickly to an emergency water loss, you have a better chance of being able to "dry in place", when means less demo, when means less construction.

No one ever plans for a water damage emergency, but they do happen. And when it does, SERVPRO of San Diego City SW can hold your hand through the entire process.  Call us anytime at 619-269-5004.

How does a water damage insurance claim work?

6/1/2018 (Permalink)

Water damage from a second story tore through this ceiling at a business in San Diego.

If you suspect or know you have water damage at your San Diego business or residence, depending on the amount of damage, you may find yourself filing a claim with your homeowner's insurance provider.

 There are a few things to know when you file an insurance claim for water damage.1. You can hire whoever you want to help you with the water damage cleanup. Your insurance carrier will have a preferred vendor, and most of the time that is us, SERVPRO of San Diego City SW, but you do reserve the right to hire whomever you wish to help you with your water damage cleanup. 2. When you call SERVPRO of San Diego City SW:We arrive onsite and will assess and stabilize the situation. This means if there is standing water, we will remove it by using our water extraction tools. We will then contact your insurance company to confirm scope before doing any invasive acts such as demolition of wet drywall, this way we ensure there are proper approvals in place, or if there isn't, we can let you know what type of work you're looking at. 3. We bill your insurance direct:We're not like those other guys that refuse to work with your insurance company and will hand you over our bill and demand you pay up. We will bill your insurance directly and agree on cost with them, that way you aren't left paying thousands of dollars out of pocket that your insurance company is refusing to pay.  If you need water damage cleanup services anywhere in San Diego, call SERVPRO of San Diego City SW 24/7 at 619-269-5004. We promise to make it "Like it never even happened."

24/7 Water Cleanup Company in San Diego

5/30/2018 (Permalink)

Here's a photo of saturated carpet at a residence in El Cajon, San Diego.

If you find yourself Googling the phrase "24/7 water damage cleanup company in San Diego", and you've landed on our page, look no further!  First thing is first, give us a call at 619-269-5004, someone will always answer the phone!

Now, the fact that you need emergency water damage cleanup in the middle of the night is not fun. But let your pain be our pleasure, our technicians can be onsite within 1 hour typically (yes, even in the middle of the night!), and they will begin immediately with emergency water extraction which will help prevent any secondary damage.

Once our water extraction has taken place and we've set up some specialty drying equipment, we'll set an appointment for the next day to review the entire scope of work with you and help you through the process. Whether you'll be paying out of pocket or filing an insurance claim, we can assist you every step of the way.

And you should know, SERVPRO of San Diego City SW is a preferred vendor for most insurance companies. This is important because it means you won't be stuck with a bill from an independent contractor, while your insurance company says their scope of work wasn't approved! 

Call us 24/7 at 619-269-5004.  

24/7 Emergency Water Damage Removal

5/22/2018 (Permalink)

When unexpected water damage hits your property, allow SERVPRO of San Diego City SW to help.

Our highly trained and experienced water damage cleanup team and water restoration experts will arrive at your San Diego home or office usually within 1 hour of receiving a call. Whether it's water extraction that's needed, or an inspection using moisture monitoring equipment, we've got your back every step of the way.

We use commercial grade air movers and dehumidifiers to reduce the humidity in your home and restore your property back to normal. Once the dry out process is complete, we can handle repairs if you need us to.

SERVPRO has been providing mold removal, fire damage repair, biohazard cleanup, and water damage services since 1967.  We're the brand you know and trust. 

If you need urgent water damage cleanup services, we're here to help you 24 hours a day, 7 days a week. Call us anytime at 619-269-5004.

 or better.

Water Damage Cleanup Crew In San Diego

5/11/2018 (Permalink)

When you are looking for an emergency water damage cleanup crew in the San Diego area, look no further than the experts of SERVPRO of San Diego City SW.

Being centrally located, our average response time to an emergency water damage occurrence is less than one hour.  This means that 2am pipe burst that you have can be handled swiftly.  We also answer our phones 24 hours a day, 7 days a week, so you can reach us at any time, any day of the year, at 619-269-5004.

Since we opened our doors several years ago, we've quickly become the go-to restoration experts for property managers, plumbers, facilities managers, and homeowners alike. We can be trusted to take care of your property or your home and make it "Like it never even happened."

Commercial & Business Water Damage in San Diego

5/1/2018 (Permalink)

Here's a photo of Jordan, one of the owners of our franchise, onsite doing moisture monitoring.

When your commercial business faces water damage in San Diego, we want to be the ones you call. We have an average response time of less than 2 hours, and our team is dedicated to making your loss, "Like it never even happened."

We got a call several months ago from a large hotel in the San Diego area that had had a fire in one of their hotel rooms, and as a result of the fire and the fire being extinguished, three floors of hotel rooms were flooded in the process. This is actually fairly common, even if a fire is contained to one room or a small area of a structure or property, the secondary water damage can be massive, and it can be a massive headache.

But let your pain be our pleasure. We'd be honored to hold your hand through the process of restoring your business or property back from water damage. Our team is honest, we're thorough, and we will hold your hand every step of the way.

Truly there is no job too big or too small for us, and you can reach us 24/7 at 619-269-5004. When you are in San Diego and facing commercial or business water damage, SERVPRO of San Diego City SW is who to call.

Sewage Backup Cleanup in San Diego

2/20/2018 (Permalink)

A photo of a bathroom that had a sewage backup in the downtown area of San Diego.

It's not pleasant having to deal with a sewage backup. We often get calls from San Diego homeowners or renters that need help with cleaning up their home or place of business after a sewage backup occurs.

 Three common causes of sewage backups are: A ClogJust like drain pipes, main sewer lines can become clogged, which can cause sewage backups in your home. If it's just one toilet, sink or tub that seems to be giving you trouble, it could just be a clog in that drain. However, if a flush creates a sewage backup in your home, you probably have a blockage in your main sewer line. A few tips to try and prevent clogs are: 1. Do not use your toilet as a waste basket! Flush only toilet paper down your toilet.2. Avoid dumping large quantities of anything down your garbage disposal. Use the trash bin instead.3. Do not pour grease down your drain. Grease and fat, even when liquid, can harden your plumbing, collecting debris and creating a fierce clog. Tree RootsAnother common cause of home sewer backups is tree roots. Even if the area directly above your sewer line is free of trees, roots from a neighboring yard could be the cause of your sewage backup problem.Collapsed and/or broken sewer linesIf you San Diego home or property, your sewage backup could be caused by broken, cracked, or collapsed lines. Plastic sewer lines have become the norm now, but most older homes were built using cast iron and clay piping that can break down over time. If you are dealing with a sewage backup in San Diego, call SERVPRO of San Diego City SW 24/7 at 619-269-5004. Our trained team of professionals can get your home clean and back in shape "Like it never even happened."

Water Damage in San Diego

7/3/2017 (Permalink)

Water Damage in San Diego

There are many scenarios that cause water damage to your home or business. SERVPRO of San Diego City SW knows that water damage emergencies in your home can be traumatic for you and your family. That’s why it’s critical for professionals to immediately address, assess and fix the problem.

Causes of Water Damage

Sometimes appliances can cause more harm than good. When your washing machine, dishwasher, sink or toilet flood, we can be there to fix the problem and restore damage from water quickly.

We have experience with water damage restoration from the following:

Leaking water lines or pipes

Overflowing sinks, bathtubs or toilets

Backed up sewage and septic tank lines

Washing machine or dishwasher overflow

Heavy rain or storms

And more.

SERVPRO of San Diego City SW is always there for you with 24/7 emergency services. Whatever the cause of the water damage in your home or business, we offer a full menu of service options to restore your property, including:

Water damage assessment

Water extraction

Drying of affected areas such as walls, carpet, padding and furniture

Cleaning and restoration of possessions such as clothes, linens, books and documents

Remediating mold and mildew damage

Locating and repairing the source of leaking water

Storm damage repair

Assisting with filing insurance claims

Why Call Us for Water and Flood Damage Repairs?

We respond and work quickly – Depending on the extent of the damage, we may be able to restore water damage in your home in as little as three days.

We help with your claims – Working with insurance companies while recovering from water damage is stressful. We can work with your insurance company to settle claims quickly.

Water Damage in San Diego

There are many scenarios that cause water damage to your home or business. SERVPRO of San Diego City SW knows that water damage emergencies in your home can be traumatic for you and your family. That’s why it’s critical for professionals to immediately address, assess and fix the problem.

Causes of Water Damage

Sometimes appliances can cause more harm than good. When your washing machine, dishwasher, sink or toilet flood, we can be there to fix the problem and restore damage from water quickly.

We have experience with water damage restoration from the following:

Leaking water lines or pipes

Overflowing sinks, bathtubs or toilets

Backed up sewage and septic tank lines

Washing machine or dishwasher overflow

Heavy rain or storms

And more.

SERVPRO of San Diego City SW is always there for you with 24/7 emergency services. Whatever the cause of the water damage in your home or business, we offer a full menu of service options to restore your property, including:

Water damage assessment

Water extraction

Drying of affected areas such as walls, carpet, padding and furniture

Cleaning and restoration of possessions such as clothes, linens, books and documents

Remediating mold and mildew damage

Locating and repairing the source of leaking water

Storm damage repair

Assisting with filing insurance claims

Why Call Us for Water and Flood Damage Repairs?

We respond and work quickly – Depending on the extent of the damage, we may be able to restore water damage in your home in as little as three days.

We help with your claims – Working with insurance companies while recovering from water damage is stressful. We can work with your insurance company to settle claims quickly.

For all your water damage restoration and repair needs, call SERVPRO of San Diego City SW 24/7 at (619) 269-5004.

Why Choose SERVPRO of San Diego City SW

6/29/2017 (Permalink)

When your home is business is suffering from water damage, it can be overwhelming selecting a restoration company in San Diego. Here are just some reasons why other San Diegans routinely turn to SERVPRO of San Diego City SW for their water mitigation needs.

Not only do we serve residential and commercial clientele throughout San Diego County, you can turn to us at any time of the day or night and rest assured we’ll get the job done right. We live for making our customers happy and satisfied, no questions asked. We guarantee a job well done.

Whether you have a broken pipe, a burst washing machine hose, or a leaking water heater, you will want a professional water extraction and often structural drying to prevent crumbling drywall, warped and cracking wood. By hiring professionals now, you can avoid a need for mold remediation later. Sewage backups in San Diego are clearly a health problem, but even water from clean sources become loaded with bacteria and viruses in just 24 hours. There’s a lot more to it than just pumping out water. Our specialty drying equipment and years of experience and training make all the difference in a quick recovery and a slow, much more expensive restoration.

If needed, we have a pack out division that can remove furniture and other personal belongings from harms way, and store them in our secure facility until your home or business is back in tip-top shape. We’ll return them, unpack them, and we’ll work closely with your insurance company to help expedite your claim.

Call us at (619) 269-5004.

Emergency Water Damage Tips For Your San Diego Property

5/26/2017 (Permalink)

Emergency Water Damage Tips For Your San Diego Property

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Call SERVPRO of San Diego City SW 24/7 at 619-269-5004 for all of your emergency water removal needs. Our trusted experts can be onsite in under an hour.

Our Water Damage Customers Love Us!

5/11/2017 (Permalink)

Our Water Damage Customers Love Us!

Thank you to Annie for this wonderful 5-star review she left SERVPRO of San Diego City SW on Yelp last year. 

"I absolutely love these guys. My house was flooded during one of San Diego's epic 3-inch rain storms (seriously...has the city heard of drainage??). I called a several companies when it happened, but SERVPRO of San Diego City SW were the only ones able to immediately send out a crew to assess the damage, suck out the water, set up machines, etc. etc. They worked closely with my insurance to get everything sorted - and everyone knows what a pain insurance companies can be. They were the MOST professional company and so great to work with. They went above and beyond in all my millions of requests (and I can definitely be picky). They're super communicative and truly listened to me. I worked closely with Ben & Jordan and can't say enough about how fantastic my experience was with them. I even recommended them to a friend who is a property manager and he has used them several times since then. He also has nothing but positive things to say about every interaction he has had with them. Thank you guys so much!!"

SERVPRO of San Diego City SW and our water, fire and mold experts are here 24/7 for all of your remediation or restoration needs. Call us at 619-269-5004.

SERVPRO of San Diego City SW Gets Outstanding Certificate of Satisfaction

4/26/2017 (Permalink)

Check out our perfect score!

Are you like us? Do you LOVE getting rave reviews for work you performed? Of course you do.

Here at SERVPRO of San Diego City SW we take our work very seriously. We love what we do, we love our customers, and we want to make each and every person we serve VERY HAPPY. Everyone from the facilities management team to HOA members, to tenants and owners and insurance adjusters and agents.

We were SO delighted to receive this 10/10 PERFECT score on water damage work performed for a client in San Diego proper.

This client had a pipe burst in their unit and called our team out! We were on-site within an hour, extracting huge amounts of water from the entire property. We were able to help get this client's home back in tip-top shape within just a few days.

If you have water damage, SERVPRO of San Diego City SW is the remediation company for you! Call us 24/7 at 619-269-5004. 

When You Have a Water Loss In San Diego, CA

4/24/2017 (Permalink)

When You Have a Water Loss In San Diego, CA

When it's the middle of the night (or day!), and you find yourself dealing with a flooded home due to water damage, there is no one better to call in San Diego than SERVPRO of San Diego City SW.
 
Our excellent team is there and ready 24/7 to help you get your home back to the way it was before. But swift action is important! Serious damage can occur if issues are not addressed as soon as possible.
 
Our mitigation company will come out and inspect your property. If there is any standing water, it must be removed quickly by our experts here at SERVPRO of San Diego City SW. We'll want to be on site ASAP to ensure the home does not begin to mold or mildew.
 
Once any standing water is removed, we'll set up our professional grade drying equipment and inspect the property to see if any demo will be required. We'll keep you informed every step of the way and work closely with your insurance company. We even do the rebuild construction of your property after water damage has hit your home, so you have to deal only with one company, and not search for contractors.
 
If you are searching for a company in San Diego that offers water, fire or mold remediation services, SERVPRO of San Diego City SW is the one for you! Call us 24/7 at 619-269-5004.

What to do before help arrives with a contaminated water loss

2/22/2016 (Permalink)

Do:

  • Avoid all contact with sewage and items contaminated by sewage
  • Wash your hands thoroughly after contact with contaminated items

Don't:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminants
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas

What to do before help arrives with a clean water loss

2/22/2016 (Permalink)

Do:

  • Shut off the source of water if possible
  • Turn off the circuit breakers for wet areas of the building, when access to the power distribution panel is safe to access
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpet

Don't:

  • Enter rooms with standing water where electrical shock hazard may exist
  • Leave books, newspaper, magazines or other colored items on wet carpets or floors to cause staining
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors